This application collects certain personal data from its users.

Data controller

GBCRIDE di Bernardi K.
loc. Cavallini-Mandriette 86
58014 Manciano (GR)
Italy
VAT number: 01667230534

Contact email:
info@saturnia.bike

Types of data collected

The personal data collected by this website, either independently or through third parties, may include:

  • first and last name;
  • email address;
  • phone number;
  • billing and shipping address;
  • payment data;
  • usage data;
  • cookies;
  • files voluntarily uploaded by the user;
  • any information submitted through contact, purchase or registration forms.

Methods and purposes of processing

Personal data is collected for the following purposes:

  • responding to requests submitted through the contact form;
  • managing bookings, orders and purchases;
  • selling products or services online;
  • managing events and tickets;
  • sending newsletters and promotional communications subject to consent;
  • providing customer support;
  • analyzing website traffic and improving the website;
  • complying with legal obligations.

Data processing is carried out using electronic and IT tools, adopting appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of data.

Contact form

By filling out the contact form, the user consents to the processing of the submitted data in order to respond to information requests or quotations.

Newsletter

This website uses Acumbamail (TeamSystem) to send newsletters and marketing communications.

Subscribing to the newsletter involves the acquisition of the user’s email address.

The user may withdraw consent and unsubscribe from the newsletter at any time using the unsubscribe link included in each communication.

Online sale of products and services

This website uses WooCommerce to manage online sales.

The following data may be collected in order to process orders:

  • personal details;
  • billing information;
  • shipping addresses;
  • purchase-related information.

Payments

Payments may be processed through Stripe.

Payment data is processed directly by the payment provider according to its own privacy policy and is not stored directly by this website.

Event and ticket management

This website uses The Events Calendar and Event Tickets to manage events, bookings and tickets.

The collected data may include:

  • name;
  • email address;
  • event participation information;
  • data necessary to manage bookings.

Chat and customer support

This website may use Tidio Chat to provide customer support and assistance.

The use of this service may involve the collection of browsing data, usage data and information voluntarily provided by the user during conversations.

File uploads

Users may upload files through features related to orders or services offered by the website.

Uploaded files are processed exclusively for purposes related to the requested service.

Hosting and infrastructure

This website is hosted by SiteGround, which provides hosting and technical infrastructure services.

Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited.

Google Analytics may collect aggregated statistical information about website usage, including:

  • visited pages;
  • visit duration;
  • device information;
  • browser technical data;
  • anonymized IP address.

Analytics cookies are activated only after the user has given consent.

Tag management

This website may use Google Tag Manager to centrally manage scripts and integrated services.

Google Tag Manager does not directly collect personal data but facilitates the activation of other services that may do so.

Spam protection and security

This website may use systems to protect against spam, unauthorized access and malicious activities.

These systems may collect technical data related to browsing activity and the device used.

Multilingual content management

This website uses WPML to manage multilingual content.

WPML may use technical cookies necessary to store the language selected by the user.

Display of external content

This website may incorporate content hosted on external platforms, such as embedded YouTube videos.

These services may collect traffic data and cookies even if the user does not directly interact with the embedded content.

Cookies

This website uses:

  • technical cookies required for the proper functioning of the website;
  • analytics cookies;
  • functional cookies;
  • third-party profiling cookies where applicable.

Non-technical cookies are installed only after the user has provided consent.

The user may modify or withdraw consent at any time through the cookie banner or browser settings.

Legal basis for processing

Personal data is processed on the following legal bases:

  • the user’s consent;
  • performance of a contract or pre-contractual measures;
  • compliance with legal obligations;
  • the legitimate interest of the data controller.

Data retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected and in compliance with applicable legal obligations.

User rights

Users may exercise the rights provided by articles 15-22 of the GDPR, including:

  • access to personal data;
  • data rectification;
  • data deletion;
  • restriction of processing;
  • objection to processing;
  • data portability;
  • withdrawal of consent;
  • lodging a complaint with the competent data protection authority.

Requests may be sent to the data controller using the contact details provided above.